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5 COSTLY COURIER MISTAKES – AND HOW TO AVOID THEM

Updated: Nov 14, 2020

At PCC Express Couriers we know that nobody likes to pay more than they have to, so we want you to know how to avoid costly mistakes in booking your same-day deliveries.





MISTAKE #1: Overestimating

If you require delivery by 5:00, scheduling it for noon can increase your cost by 30-40%. Choose the service level that’s right for the job.

MISTAKE #2: Wrong Number



Many of PCC Express clients have us pick up at manufacturers. Our drivers go to Location, but if they don’t have a correct contact details or purchase order number, it’s difficult to find the right package. Then the driver calls the office, we call the client, get the number, get back to Location – meanwhile the driver’s wasting time, for which we have to charge.

The solution? Always provide an identifying order number – and double check to make certain it’s accurate.

MISTAKE #3: No Contact


Who’s the package coming from? If it’s not at the front desk, how can we reach them? Especially in large companies, the driver needs the contact’s name and phone number so we can track it down in minutes instead of w


asting time – and money – looking for the needle in a corporate haystack.

MISTAKE #4: Secrets

Do we need to go to a back building, through the side door, have a particular person sign? Don’t hide that information! Every order at PCC Express Couriers has an info box for Special Instructions. If you know there’s a trick to getting the job done, tell us. We’ll eventually figure it out.

MISTAKE #5: Closed?!?



Some companies close completely for lunch or don’t accept deliveries at certain times. If we go to deliver and no one’s there, we have to send the driver away to do other things and come back for a re-delivery. This incurs additional costs which can easily be avoided by alerting us to scheduled company closures.

By paying attention to these details, you’l


l save time, money, and guarantee a smooth delivery experience. Find out more about how PCC Express Couriers can help you by calling us at :

072047 87951




 
 
 

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